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Privacy Policy
Effective Date: [06/10/25]
Company Name: Cumberland Mountain General Store
Address: 6807 South York Hwy, Clarkrange, TN 38553
Contact: Call us at (931) 863-3880

Cumberland Mountain General Store ("we", "our", "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or submit an application.

1. Information We Collect

We collect the following personal information when you interact with our website:

At Checkout:

  • Full Name

  • Phone Number

  • Billing and Shipping Address

  • Email Address

  • Credit/Debit Card Information

When You Submit an Application (including vendor or employment):

  • Full Name

  • Phone Number

  • Address

  • Email Address

  • Any other details you voluntarily submit in your application (e.g., work history, vendor product descriptions, references, etc.)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your order or application

  • Respond to your questions or customer service requests

  • Process vendor or employment applications

  • Improve our website and services

  • Comply with legal or regulatory requirements

3. How Your Information Is Protected

We take the security of your information seriously. Your data is stored on secure servers and transmitted using industry-standard encryption (SSL). Credit/debit card information is processed through secure, PCI-compliant payment gateways and is not stored on our servers.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With trusted service providers who help us operate our business (e.g., payment processors, shipping carriers)

  • When required by law, regulation, legal process, or governmental request

  • To protect the rights, property, or safety of Cumberland Mountain General Store, our users, or others

5. Cookies and Tracking

Our website may use cookies to improve user experience and help us understand site traffic and interaction. You can choose to disable cookies in your browser settings.

6. Your Choices

You may:

  • Request access to your data

  • Request correction or deletion of your data

  • Opt-out of promotional emails (you can unsubscribe at any time)

To exercise any of these rights, please call us at (931) 863-3880.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Effective Date" at the top of this page. Your continued use of the website after any changes indicates your acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Cumberland Mountain General Store
6807 South York Hwy
Clarkrange, TN 38553
Phone: (931) 863-3880

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